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How To Set Up a GoHighLevel Integration

Learn how to connect your GoHighLevel account to GlassHouse and sync new customer data every 2 hours.

💡 What It Is

The GoHighLevel integration allows GlassHouse to automatically sync customer records from your GoHighLevel account. Once connected, your customer data will stay up to date without manual imports.

⚙️ How to Connect

Locate Your Location ID

  1. Navigate to Settings → Business Profile.

  2. Copy your Location ID.

Open Integrations in GlassHouse

  1. Navigate to Settings → Integrations.

  2. Select GoHighLevel.

Connect Your Account

  1. Enter your Location ID.

  2. Click Connect.

  3. You will be redirected to GoHighLevel to authorize the connection.

Authorize the Connection

  1. Sign in to GoHighLevel if prompted.

  2. Review the requested permissions.

  3. Click Allow to complete the authorization process.

Verify the Correct Sub-Account

If you manage multiple GoHighLevel locations or sub-accounts:

  1. Verify that the selected account matches the Location ID entered during setup.

  2. Complete the authorization.

Run Your First Sync

  1. Select Sync to begin importing your data.

  2. Allow a few minutes for the initial sync to complete.

  3. Verify your customer records appear in GlassHouse.

🙋 FAQs

Question Answer          
How often does new data sync? Customer records from GoHighLevel are automatically synced into GlassHouse every 2 hours.
Do I need an API Key? No. GoHighLevel uses a secure authorization process instead of API credentials.
What is a Location ID? The Location ID identifies the specific GoHighLevel account you want to connect.
I manage multiple locations. What should I do? Be sure to authorize the same location associated with the Location ID entered during setup.
Can I import historical records? Yes. Use the Sync From Date option when available to import older records.

📌 Important Notes

                Note                                           Details
Location ID Required A valid Location ID is required before connecting the integration.
Account Authorization Required You must authorize GlassHouse to access your GoHighLevel account.
Multiple Locations Verify the correct location is selected during authorization.
Future Syncs Once connected, GlassHouse will continue syncing data automatically.
 Agency Accounts

  If you manage multiple locations through an agency account,          verify the correct sub-account is selected during authorization.
 Sync From Date

 Use the Sync From Date option to import historical records when   available.

🛠️ Troubleshooting

Issue Possible Cause Resolution
Unable to connect Invalid Location ID Verify the Location ID in GoHighLevel and try again.
Authorization fails Incorrect account selected Repeat the authorization process and select the correct location.
No records appear after syncing Initial sync still processing Allow additional time for the sync to complete.
Records missing Wrong location connected Disconnect and reconnect using the correct Location ID and account.